Whether you have a billing question, are exploring a partnership, or need to reach a specific brand under our portfolio — we're easy to find.
Questions about Lumy Commerce, our portfolio, or the company in general.
info@lumycommerce.comSuppliers, investors, brand acquisition opportunities, or strategic partnerships.
business@lumycommerce.comCharges, refunds, billing disputes, or questions about a "LUMY COMMERCE LLC" descriptor on your statement.
billing@lumycommerce.comData subject requests (GDPR, CCPA), legal notices, or compliance matters.
privacy@lumycommerce.comIf a charge appears on your card statement under "LUMY COMMERCE LLC", it originates from one of our portfolio brands — most commonly Glory Parfemi (gloryparfemi.com), a fragrance retailer serving the Western Balkans market.
For order-specific questions (tracking, delivery, product details), please contact the relevant brand directly through their website. For billing disputes or unrecognized charges, write to billing@lumycommerce.com before initiating a chargeback — we resolve most issues within 24 hours.