These Terms of Service ("Terms") govern your access to and use of lumycommerce.com and the services provided by Lumy Commerce LLC ("Lumy," "we," "us," or "our"), a limited liability company registered in the State of Wyoming, United States.
By accessing this website or making a purchase from one of our portfolio brands, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Lumy Commerce LLC is a holding company that owns and operates consumer e-commerce brands. Lumy acts as the merchant of record for transactions processed on its portfolio brands' websites. Card statement descriptors will typically appear as "LUMY COMMERCE LLC" or a similar identifier.
Each portfolio brand has its own terms and conditions specific to its products and services. Those brand-level terms apply alongside these Terms.
You agree to use lumycommerce.com only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
You agree NOT to:
When you place an order through one of Lumy's portfolio brands:
Payment is processed by PCI-DSS compliant third-party payment processors. By submitting payment, you also agree to the terms of those processors (such as Stripe's Services Agreement).
We reserve the right to refuse or cancel any order at our sole discretion, including in cases of suspected fraud, payment failure, pricing errors, or stock unavailability. If we cancel your order after payment, you will receive a full refund.
Prices on our portfolio brand websites are listed in the local currency of the relevant brand and are subject to change without notice. Despite reasonable efforts, pricing or availability errors may occur. If we discover such an error after you place an order, we will contact you and offer the option to confirm at the corrected price or cancel for a full refund.
Refund and return policies are governed by our Refund Policy. Brand-specific return windows and conditions may apply and will be presented at the time of purchase on the relevant brand's website.
If you have a billing dispute, we ask that you first contact us at billing@lumycommerce.com before initiating a chargeback with your card issuer. We are committed to resolving legitimate billing concerns quickly — typically within 24 hours.
Chargebacks initiated without first contacting us, or chargebacks determined to be fraudulent, may result in:
All content on lumycommerce.com — including text, graphics, logos, images, and software — is the property of Lumy Commerce LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
The Lumy name, logo, and any related marks are trademarks of Lumy Commerce LLC. Brand names of portfolio companies (such as Glory Parfemi) are trademarks of their respective entities operated under Lumy.
The website is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.
Product information on portfolio brand websites is provided in good faith. While we strive for accuracy, we do not guarantee that all descriptions, images, or specifications are complete, current, or error-free.
To the maximum extent permitted by applicable law, Lumy Commerce LLC, its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services, including but not limited to loss of profits, data, or goodwill.
In no event shall our total liability for any claim arising from your use of the services exceed the amount you paid (if any) in the six (6) months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless Lumy Commerce LLC, its officers, employees, and affiliates from any claims, losses, damages, liabilities, and expenses arising from your violation of these Terms or your misuse of the services.
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.
Any disputes arising from or related to these Terms shall be resolved in the state or federal courts located in Wyoming, United States. You consent to the personal jurisdiction of such courts.
If you are a consumer residing in the European Union or other jurisdiction with mandatory consumer protection laws, nothing in these Terms shall limit any rights you have under such mandatory laws.
We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revisions. Continued use of the services after changes constitutes acceptance of the updated Terms.
Lumy Commerce LLC
[Your Wyoming Registered Agent Address]
Wyoming, USA
Email: legal@lumycommerce.com
General: info@lumycommerce.com